There is most certainly a problem between Capcom and the community it claims to be serving. Despite putting a lot of money into the Capcom Pro Tour and various events that it has sponsored, Street Fighter V itself has had a bumpy ride within the media due to various issues. Capcom lost a lot of good will with the community with the Season 2 changes, and everything is struggling in their relationship with the game.
Michael Martin sat down to talk about these things with Mark “BornFree” Sheridan on this week’s Conversations and Fireballs. Sheridan–who has a marketing degree–explains part of the reason the disconnect exists, and points his fingers primarily at Capcom Japan. They have had issues with adhering to deadlines in the past and buck passing to Capcom USA for promising things that they never kept.
Source: Yahoo Esports