SSF4AE for PC – Capcom Responds to Some Problems

By on July 6, 2011 at 8:08 pm

Players who purchased Super Street Fighter 4 Arcade Edition for the PC may want to read this write-up from Capcom-Unity on a few problems that owners are experiencing. The good news is, of course, that Capcom is aware of these issues and are taking steps to solve them.

Through cooperation with the PC game community, Capcom has identified three significant problems:

1. Some keyboards and gaming devices are not recognized by the game.
Due to an effort to support two keyboards on a single PC, an error was made in filtering out “non-keyboard” devices. As a result, some high-end gaming keyboards, wireless keyboards, and control pads that have more functions than a standard keyboard are not recognized. We are working on a quick patch to fix this issue on or before Monday, July 11.

In the meantime, if you have an unrecognized device, the best option is to use a Microsoft Xbox360 controller for Windows or a standard PC keyboard.

2. Re-mapping keys can crash the game.
This issue is related to the unrecognized keyboard or control pad problem – Remapping keys can trigger the error. In general, if there is a problem with the game recognizing a controller or keyboard, it can cause the game to crash during boot. This will be fixed by the same quick patch on or before Monday, July 11.

3. Smooth mode drops important video frames.
Smooth mode was introduced to help improve online gaming between minimum-spec PCs and high-performance PCs. There are some issues that arise out of the use of Smooth mode that can affect timing of fighting moves on a PC that must drop frames in order to maintain a good framerate. If you experience this problem, please switch to Fixed mode.

Please note, even in the existing build any online games hosted using Fixed mode will force all opponents to use Fixed mode.

We will be introducing a Title Update that switches the default game mode to Fixed, and changes Smooth mode to an option. We will also fix bugs identified in Smooth mode. This Title Update is planned for release on or before July 25. The Title Update will include fixes to keyboard and control pads as well.

In update related news, for non-Steam customers who still have the 15 character limitation for offline play, we expect to have that title update applied by 7/16 or earlier. The Steam version of the game doesn’t have that limitation currently.

Please bear with us while we work on these fixes.